Shipping

About Our Shipping Process

How long does it take to ship?
After your purchase or renewal occurs, it then takes 1-2 business days for your shipment to get packed up and put into transit. This means that if you or...
Fri, 3 Aug, 2018 at 1:38 PM
Do you provide shipment tracking?
Yes we do! Tracking is provided to you via email as soon as we have your ZampleBox packaged and your shipping label slapped on it (typically within 1-2...
Wed, 1 Jul, 2020 at 3:33 PM
What shipping methods do you use?
Domestic US Customers 5-7 business days is normal for our shipments, which ship via USPS! You are emailed a tracking number as soon as the shipme...
Fri, 3 Aug, 2018 at 3:01 PM
Can I return my ZampleBox or a product I purchased from ZampleBox.com?
FOR YOUR SAFETY, WE DO NOT ACCEPT RETURNS.    We are distributing consumable goods. This is similar to purchasing a box of cigarettes or a bottle of alcoh...
Wed, 1 Jul, 2020 at 3:26 PM
Will there be a problem when shipping to my country?
The ZampleBox Family is all across the globe! Please know that we're generally not able to use any kind of freight forwarding service, so if ...
Mon, 18 Feb, 2019 at 11:21 AM
My tracking number isn't updating. Is that normal?
The answer is yes, and no.  Typically, USPS will update tracking information in realtime or at least the same day. But there are also instances wherei...
Fri, 1 May, 2020 at 12:28 PM
Will regulations affect shipping to my location within the US?
ZampleBox ships all across the US, including military bases and overseas territories! Our goal is to serve the whole US, but following recent regulati...
Fri, 12 Jun, 2020 at 2:00 PM
Why is my shipment delayed?
There could be a few different reasons such could happen. First of all, it is essential to note that orders are being processed within 1-2 business d...
Fri, 1 May, 2020 at 12:05 PM