FAQs

Do you ship internationally?
Yes, ABAY is all across the globe! If we're not available in your country yet, we hope to be soon! Please know that we're generally not able t...
Mon, 18 Feb, 2019 at 10:47 AM
Returns & Refunds
Returns: Because ABAY products are consumable products we do not accept returns of any kind unless you receive defective or damaged product in that case ple...
Thu, 24 Jan, 2019 at 11:12 AM
Rewards Program
Below there are some screenshots that explain how our rewards system works:  ABAY Points: This is the number of points you've earned on your acc...
Fri, 1 Feb, 2019 at 2:24 PM
What if product is lost in transit?
Domestic: If a domestic ABAY order is lost in transit we recommend reaching out to your local post office, if you are unable to reach a satisfactory solutio...
Fri, 25 Jan, 2019 at 11:24 AM
When does ABAY Ship?(Domestic/International)
After ABAY products are ordered they will ship within 1-2 business days from date ordered. Once your order is shipped you will receive an email containing y...
Thu, 24 Jan, 2019 at 11:30 AM
Your Account Page
When you create an account with ABAY this is what you will be looking at.  Having an account with ABAY allows you to earn rewards points, which you can then...
Fri, 1 Feb, 2019 at 2:24 PM
What is ABAY?
ABAY is the next evolution in pod-based vaping. Combining a sleek ergonomic design, better universal charging method for quick, on the go use and more than ...
Thu, 24 Jan, 2019 at 11:13 AM