What is ZB GO:

ZB GO is the next innovation from ZampleBox. In an attempt to continue our mission of helping people to stay tobacco-free we created a brand new product. This open pod system device will remain affordable and innovative.

Do I need to clean ZB GO?

Although ZB GO does not require much maintenance, we do recommend using a dry or slightly moistened cotton swab to clean the power contacts and inside ZBGO where the pod is inserted as well as the charging contacts on the bottom of the device. In general, keeping it clean does not take much. Mostly just a quick wipe down. If there is juice on the pod we recommend a quick wipe down and it should fire as normal.

Best way to store ZB GO:

It is best for the battery's longevity to ensure that the device is not stored for more than 2 weeks with an empty charge. When storing the device for a month or longer, it is best to charge the device fully and remove the pod before storage.  Also, make sure to store the device and pods away from extreme heat/cold and direct sunlight as this may damage the battery or cause the pods to leak.

How to fill a ZBGO pod:

1. Pull mouthpiece off of pod & remove green stopper.

2. Fill pod with preferred juice.(do not add juice to middle hole, fill to the line on the pod, careful to not overfill pod this causes leaking). 

3. Place green stopper on holes located on top of pod. (not the middle hole).

4. Place black mouthpiece on top of pod and press down firmly to complete assembly. 

5. Place pod inside of device/battery.

6. Happy Vaping :) 

How long does a charge last?

Depending on your use, a full charge will provide around 250 puffs this all depends on how much you use the device and how much you vape.

Can you use while charging?

ZB GO has a USB charging system. This means it cannot be used while charging. Charging a ZB GO device will take about 30 minutes on a dead battery.

Charger indicating lights:

White- While charging/Taking a draw from the device
Green- Full battery (will only turn on while on the charger)
Yellow- Battery 50% or lower
Red- Battery 20% or lower

How many puffs can you take in one charge?

ZB GO is good for about 250 puffs per charge, this also depends on how much you vape and how much you are using the device.

I don't have a computer with USB. How do I charge my device?

The ZB GOs charger can be plugged into any USB Wall Charger and be charged.

Are ZB GO pods refillable?

Yes! One of the many unique parts of ZB GO pods is that it is an open pod system. This means you can refill these pods with the e-liquid of your choice. Pods generally will last through 3 refills before needing to be disposed of.

How long does a one ZB GO pod last?

This depends on use. However, the pod should last around 3 refills. After the pod is done it can be disposed of and replaced with a new pod.

My ZB GO pod is leaking when I use it?

Minor leakage is not uncommon simply remove the mouthpiece and wipe down the top of the pod (can also rinse mouthpiece if you would like) and you should be good to go if the pods are leaking excessively please reach out to customer support for assistance.

Should I let the liquid sit in my pod before I can start vaping?

We recommend that after you fill your pod you let it sit for 2-3 minutes so the cotton soaks up the juice and you don't get any dry/burnt hits from your device. (can also damage the cotton in your pod)

Can I use freebase liquid in my device (regular e juice):

Yes, you definitely can use regular e juice in your ZBGO, we recommend you use nic salts in these devices as this is what they are made for.

While you can use different kinds of free-base nicotine e-liquid or e-liquid with no nicotine, the ZB GO is designed to also be used with nic salt e-liquid. Here is a video from the ZampleBox YouTube Channel explaining what nic salt e-liquid is: